TSB CS2311B — Kia Service bulletin
CS2311B is a service bulletin on file with NHTSA for 3 Kia models, 2011–2017 model years, filed and re-filed as 4 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification consists of a theft deterrent ignition…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years CS2311B names
| Vehicle | Model years |
|---|---|
| Kia Rio | 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| Kia Sedona | 2014 |
| Kia Sportage | 2014 |
Every document filed under CS2311B
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| CS2311B_OWNRSL | December 20, 2023 | Service bulletin |
| CS2311B_OWNRVQ | December 20, 2023 | Service bulletin |
| CS2311B_OWNRJB | December 20, 2023 | Service bulletin |
| CS2311B_OWNRUB | December 20, 2023 | Service bulletin |
What CS2311B covers
Body & structure, Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB CS2311B?
CS2311B is a service bulletin filed with NHTSA by Kia, covering 3 Kia models across the 2011–2017 model years. NHTSA's summary reads: CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification consists of a theft deterrent ignition…
Which vehicles does CS2311B cover?
NHTSA's file names Kia Rio (2011–2017); Kia Sedona (2014); Kia Sportage (2014). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB CS2311B a recall, and is the repair free?
No. CS2311B is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of CS2311B?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under CS2311B, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under CS2311B. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.