TSB CS2311 — Kia Service bulletin
CS2311 is a service bulletin on file with NHTSA for 5 Kia models, 2010–2022 model years, filed and re-filed as 6 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years CS2311 names
| Vehicle | Model years |
|---|---|
| Kia Forte | 2011, 2012, 2013, 2014, 2015, 2016 |
| Kia Rio | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| Kia Sedona | 2014 |
| Kia Soul | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| Kia Sportage | 2011, 2012, 2013, 2014, 2015, 2016 |
Every document filed under CS2311
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| CS2311_TSB_R4 | June 9, 2026 | Service bulletin |
| CS2311_OWNR_PC201 | December 19, 2025 | Manufacturer communication |
| CS2311_TSB_R3 | October 18, 2024 | Service bulletin |
| CS2311_TSB_R2 | February 22, 2024 | Service bulletin |
| CS2311_TSB_R1 | December 18, 2023 | Service bulletin |
| CS2311_TSB | December 12, 2023 | Service bulletin |
What CS2311 covers
Body & structure, Electrical, Steering — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB CS2311?
CS2311 is a service bulletin filed with NHTSA by Kia, covering 5 Kia models across the 2010–2022 model years. NHTSA's summary reads: TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.…
Which vehicles does CS2311 cover?
NHTSA's file names Kia Forte (2011–2016); Kia Rio (2011–2021); Kia Sedona (2014); Kia Soul (2010–2022); Kia Sportage (2011–2016). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB CS2311 a recall, and is the repair free?
No. CS2311 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of CS2311?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under CS2311, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under CS2311. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.