TSB CS2304A — Kia Service bulletin

CS2304A is a service bulletin on file with NHTSA for the Kia Sorento, 2011–2013 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
3Model years

Vehicles and model years CS2304A names

VehicleModel years
Kia Sorento 2011, 2012, 2013

Every document filed under CS2304A

Document IDFiledType
CS2304A_OWNR2 July 24, 2023 Service bulletin

What CS2304A covers

Electrical — the component vocabulary NHTSA files this communication under.

← All Kia Sorento TSB years TSB lookup by model

Questions buyers ask

What is TSB CS2304A?

CS2304A is a service bulletin filed with NHTSA by Kia, covering the Kia Sorento across the 2011–2013 model years. NHTSA's summary reads: CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the…

Which vehicles does CS2304A cover?

NHTSA's file names Kia Sorento (2011–2013). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB CS2304A a recall, and is the repair free?

No. CS2304A is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of CS2304A?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under CS2304A, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under CS2304A. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.