TSB CHA121 — Kia Service bulletin
CHA121 is a service bulletin on file with NHTSA for 2 Kia models, 2019–2024 model years, filed and re-filed as 3 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years CHA121 names
Every document filed under CHA121
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| TSB_CHA121_R2 | September 13, 2024 | Service bulletin |
| TSB_CHA121_R1 | July 26, 2024 | Service bulletin |
| TSB_CHA121 | January 8, 2024 | Service bulletin |
What CHA121 covers
Suspension, Body & structure — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB CHA121?
CHA121 is a service bulletin filed with NHTSA by Kia, covering 2 Kia models across the 2019–2024 model years. NHTSA's summary reads: TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the…
Which vehicles does CHA121 cover?
NHTSA's file names Kia Forte (2019–2024); Kia Soul (2023–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB CHA121 a recall, and is the repair free?
No. CHA121 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of CHA121?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under CHA121, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under CHA121. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.