TSB C20 — Dodge Service bulletin
C20 is a service bulletin on file with NHTSA for the Dodge Grand Caravan, 2002–2003 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. POWER STEERING FLUID COOLER HOSES MAY SPLIT AND CAUSE A LOSS OF POWER ASSIST - CUSTOMER SATISFACTION NOTIFICATION NO. C20.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years C20 names
| Vehicle | Model years |
|---|---|
| Dodge Grand Caravan | 2002, 2003 |
Every document filed under C20
| Document ID | Filed | Type |
|---|---|---|
| C20 | June 1, 2003 | Service bulletin |
What C20 covers
Steering — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB C20?
C20 is a service bulletin filed with NHTSA by Dodge, covering the Dodge Grand Caravan across the 2002–2003 model years. NHTSA's summary reads: POWER STEERING FLUID COOLER HOSES MAY SPLIT AND CAUSE A LOSS OF POWER ASSIST - CUSTOMER SATISFACTION NOTIFICATION NO. C20.
Which vehicles does C20 cover?
NHTSA's file names Dodge Grand Caravan (2002–2003). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB C20 a recall, and is the repair free?
No. C20 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of C20?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under C20, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under C20. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.