TSB B360121 — BMW Service bulletin

B360121 is a service bulletin on file with NHTSA for 2 BMW models, 2015–2022 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
2Vehicles named
8Model years

Vehicles and model years B360121 names

VehicleModel years
BMW X3 2017, 2018, 2019, 2020, 2021, 2022
BMW X5 2015, 2016, 2017, 2018

Every document filed under B360121

Document IDFiledType
B360121 January 8, 2024 Service bulletin

What B360121 covers

Steering — the component vocabulary NHTSA files this communication under.

← All BMW X3 TSB years TSB lookup by model

Questions buyers ask

What is TSB B360121?

B360121 is a service bulletin filed with NHTSA by BMW, covering 2 BMW models across the 2015–2022 model years. NHTSA's summary reads: At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11…

Which vehicles does B360121 cover?

NHTSA's file names BMW X3 (2017–2022); BMW X5 (2015–2018). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB B360121 a recall, and is the repair free?

No. B360121 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of B360121?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under B360121, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under B360121. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.