TSB B310124 — BMW Service bulletin

B310124 is a service bulletin on file with NHTSA for the BMW X3, 2015–2023 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
9Model years

Vehicles and model years B310124 names

VehicleModel years
BMW X3 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023

Every document filed under B310124

Document IDFiledType
B310124 January 9, 2024 Service bulletin

What B310124 covers

Suspension — the component vocabulary NHTSA files this communication under.

← All BMW X3 TSB years TSB lookup by model

Questions buyers ask

What is TSB B310124?

B310124 is a service bulletin filed with NHTSA by BMW, covering the BMW X3 across the 2015–2023 model years. NHTSA's summary reads: With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once…

Which vehicles does B310124 cover?

NHTSA's file names BMW X3 (2015–2023). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB B310124 a recall, and is the repair free?

No. B310124 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of B310124?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under B310124, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under B310124. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.