TSB 96RG — Audi Service campaign
96RG is a service campaign on file with NHTSA for the Audi Q5, 2025 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. The HomeLink cannot be programmed and there is no reaction when the HomeLink buttons in the rearview mirror are pressed. A software update will be performed to address this issue.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. 96RG is filed as a service campaign, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years 96RG names
Every document filed under 96RG
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| Circular 96RG | December 10, 2024 | Service campaign |
| Dealer 96RG | December 9, 2024 | Service campaign |
Questions buyers ask
What is TSB 96RG?
96RG is a service campaign filed with NHTSA by Audi, covering the Audi Q5 across the 2025 model years. NHTSA's summary reads: The HomeLink cannot be programmed and there is no reaction when the HomeLink buttons in the rearview mirror are pressed. A software update will be performed to address this issue.
Which vehicles does 96RG cover?
NHTSA's file names Audi Q5 (2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 96RG a recall, and is the repair free?
96RG is filed as a service campaign, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of 96RG?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 96RG, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 96RG. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.