TSB 96C — Ram Service campaign
96C is a service campaign on file with NHTSA for the Ram 1500, 2019–2020 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Customer Satisfaction Notification 96C – Park Assis Module - Dealer Notification
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. 96C is filed as a service campaign, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years 96C names
Every document filed under 96C
| Document ID | Filed | Type |
|---|---|---|
| 96C Combo | September 16, 2025 | Service campaign |
What 96C covers
Electrical, Driver assistance — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 96C?
96C is a service campaign filed with NHTSA by Ram, covering the Ram 1500 across the 2019–2020 model years. NHTSA's summary reads: Customer Satisfaction Notification 96C – Park Assis Module - Dealer Notification
Which vehicles does 96C cover?
NHTSA's file names Ram 1500 (2019–2020). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 96C a recall, and is the repair free?
96C is filed as a service campaign, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of 96C?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 96C, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 96C. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.