TSB 9100860 — Chrysler Service bulletin

9100860 is a service bulletin on file with NHTSA for the Chrysler Pacifica, 2017–2026 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
10Model years

Vehicles and model years 9100860 names

VehicleModel years
Chrysler Pacifica 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026

Every document filed under 9100860

Document IDFiledType
9100860 July 7, 2026 Service bulletin

What 9100860 covers

Body & structure, Electrical — the component vocabulary NHTSA files this communication under.

← All Chrysler Pacifica TSB years TSB lookup by model

Questions buyers ask

What is TSB 9100860?

9100860 is a service bulletin filed with NHTSA by Chrysler, covering the Chrysler Pacifica across the 2017–2026 model years. NHTSA's summary reads: Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

Which vehicles does 9100860 cover?

NHTSA's file names Chrysler Pacifica (2017–2026). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB 9100860 a recall, and is the repair free?

No. 9100860 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of 9100860?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 9100860, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 9100860. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.