TSB 9100835 — Chrysler, Dodge, Jeep and Ram Service bulletin
9100835 is a service bulletin on file with NHTSA for 7 Chrysler, Dodge, Jeep and Ram models, 2017–2026 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 9100835 names
| Vehicle | Model years |
|---|---|
| Chrysler Pacifica | 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| Dodge Durango | 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026 |
| Jeep Compass | 2020, 2021, 2022 |
| Jeep Gladiator | 2020, 2021, 2022, 2023, 2024, 2025 |
| Jeep Wrangler | 2018, 2019, 2020, 2021, 2022, 2023 |
| Ram 2500 | 2019, 2020, 2021, 2022 |
| Ram 3500 | 2019, 2020, 2021, 2022 |
Every document filed under 9100835
| Document ID | Filed | Type |
|---|---|---|
| 9100835 | June 8, 2026 | Service bulletin |
What 9100835 covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 9100835?
9100835 is a service bulletin filed with NHTSA by Chrysler, Dodge, Jeep and Ram, covering 7 Chrysler, Dodge, Jeep and Ram models across the 2017–2026 model years. NHTSA's summary reads: Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Which vehicles does 9100835 cover?
NHTSA's file names Chrysler Pacifica (2017–2024); Dodge Durango (2018–2026); Jeep Compass (2020–2022); Jeep Gladiator (2020–2025); Jeep Wrangler (2018–2023); Ram 2500 (2019–2022); Ram 3500 (2019–2022). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 9100835 a recall, and is the repair free?
No. 9100835 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 9100835?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 9100835, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 9100835. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.