TSB 9100734 — Jeep Service bulletin

9100734 is a service bulletin on file with NHTSA for the Jeep Renegade, 2019–2023 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
5Model years

Vehicles and model years 9100734 names

VehicleModel years
Jeep Renegade 2019, 2020, 2021, 2022, 2023

Every document filed under 9100734

Document IDFiledType
9100734 December 10, 2025 Service bulletin

What 9100734 covers

Electrical — the component vocabulary NHTSA files this communication under.

← All Jeep Renegade TSB years TSB lookup by model

Questions buyers ask

What is TSB 9100734?

9100734 is a service bulletin filed with NHTSA by Jeep, covering the Jeep Renegade across the 2019–2023 model years. NHTSA's summary reads: If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not…

Which vehicles does 9100734 cover?

NHTSA's file names Jeep Renegade (2019–2023). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB 9100734 a recall, and is the repair free?

No. 9100734 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of 9100734?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 9100734, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 9100734. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.