TSB 9003220 — Chrysler, Dodge, Jeep and Ram Service bulletin

9003220 is a service bulletin on file with NHTSA for 17 Chrysler, Dodge, Jeep and Ram models, 2008–2012 model years, filed and re-filed as 3 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF",…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

3Documents filed
17Vehicles named
4Model years

Vehicles and model years 9003220 names

VehicleModel years
Chrysler 300 2008
Chrysler Pacifica 2008
Chrysler PT Cruiser 2008, 2009, 2010
Chrysler Sebring 2008, 2009
Chrysler Town & Country 2008
Dodge Caliber 2008, 2009
Dodge Caravan 2008, 2009
Dodge Challenger 2008, 2009
Dodge Charger 2008, 2009, 2010
Dodge Dakota 2009
Dodge Dart 2012
Dodge Grand Caravan 2008, 2009
Dodge Journey 2008
Jeep Commander 2008
Jeep Grand Cherokee 2008
Jeep Liberty 2008, 2009
Ram 2500 2008

Every document filed under 9003220

Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.

Document IDFiledType
9003220 August 7, 2019 Service bulletin
9003220 October 11, 2017 Service bulletin
9003220 November 30, 2016 Service bulletin

What 9003220 covers

Electrical — the component vocabulary NHTSA files this communication under.

← All Chrysler 300 TSB years TSB lookup by model

Questions buyers ask

What is TSB 9003220?

9003220 is a service bulletin filed with NHTSA by Chrysler, Dodge, Jeep and Ram, covering 17 Chrysler, Dodge, Jeep and Ram models across the 2008–2012 model years. NHTSA's summary reads: RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF",…

Which vehicles does 9003220 cover?

NHTSA's file names Chrysler 300 (2008); Chrysler Pacifica (2008); Chrysler PT Cruiser (2008–2010); Chrysler Sebring (2008–2009); Chrysler Town & Country (2008); Dodge Caliber (2008–2009); Dodge Caravan (2008–2009); Dodge Challenger (2008–2009); Dodge Charger (2008–2010); Dodge Dakota (2009), and 7 more vehicles listed on this page. A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB 9003220 a recall, and is the repair free?

No. 9003220 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of 9003220?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 9003220, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 9003220. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.