TSB 69919 — Dodge and Jeep Service bulletin

69919 is a service bulletin on file with NHTSA for 2 Dodge and Jeep models, 2010–2011 model years, filed and re-filed as 3 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber (PM)

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

3Documents filed
2Vehicles named
2Model years

Vehicles and model years 69919 names

VehicleModel years
Dodge Caliber 2010, 2011
Jeep Compass 2010

Every document filed under 69919

Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.

Document IDFiledType
69919 November 11, 2020 Service bulletin
69919 November 11, 2020 Service bulletin
69919 November 11, 2020 Service bulletin

What 69919 covers

Seats & interior — the component vocabulary NHTSA files this communication under.

← All Dodge Caliber TSB years TSB lookup by model

Questions buyers ask

What is TSB 69919?

69919 is a service bulletin filed with NHTSA by Dodge and Jeep, covering 2 Dodge and Jeep models across the 2010–2011 model years. NHTSA's summary reads: Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber (PM)

Which vehicles does 69919 cover?

NHTSA's file names Dodge Caliber (2010–2011); Jeep Compass (2010). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB 69919 a recall, and is the repair free?

No. 69919 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of 69919?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 69919, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 69919. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.