TSB 57J9 — Volkswagen Service campaign
57J9 is a service campaign on file with NHTSA for the Volkswagen ID.4, 2021–2024 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an “open command” to the door lock. An open door on a…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. 57J9 is filed as a service campaign, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years 57J9 names
| Vehicle | Model years |
|---|---|
| Volkswagen ID.4 | 2021, 2022, 2023, 2024 |
Every document filed under 57J9
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| DC_e-mail_57J9_VER2 | September 20, 2024 | Service campaign |
| DC_e-mail_57J9 | September 6, 2024 | Service campaign |
What 57J9 covers
Body & structure — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 57J9?
57J9 is a service campaign filed with NHTSA by Volkswagen, covering the Volkswagen ID.4 across the 2021–2024 model years. NHTSA's summary reads: The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an “open command” to the door lock. An open door on a…
Which vehicles does 57J9 cover?
NHTSA's file names Volkswagen ID.4 (2021–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 57J9 a recall, and is the repair free?
57J9 is filed as a service campaign, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of 57J9?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 57J9, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 57J9. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.