TSB 37U2 — Volkswagen Service campaign
37U2 is a service campaign on file with NHTSA for the Volkswagen Tiguan, 2024 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Vehicles included in this action may have been built with incorrect settings in the Transmission Control Module (TCM) which results in the Start / Stop system not working correctly. A disabled Start / Stop system will increase engine idle time while vehicle is stationary,…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. 37U2 is filed as a service campaign, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years 37U2 names
| Vehicle | Model years |
|---|---|
| Volkswagen Tiguan | 2024 |
Every document filed under 37U2
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| Circular 37U2 | December 20, 2024 | Service campaign |
| Dealer 37U2 | December 19, 2024 | Service campaign |
What 37U2 covers
Engine — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 37U2?
37U2 is a service campaign filed with NHTSA by Volkswagen, covering the Volkswagen Tiguan across the 2024 model years. NHTSA's summary reads: Vehicles included in this action may have been built with incorrect settings in the Transmission Control Module (TCM) which results in the Start / Stop system not working correctly. A disabled Start / Stop system will increase engine idle time while vehicle is stationary,…
Which vehicles does 37U2 cover?
NHTSA's file names Volkswagen Tiguan (2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 37U2 a recall, and is the repair free?
37U2 is filed as a service campaign, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of 37U2?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 37U2, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 37U2. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.