TSB 37428 — Volvo Service bulletin
37428 is a service bulletin on file with NHTSA for the Volvo XC90, 2016–2022 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an internet connection is available (globe in the top left corner), follow the instructions under "service". This Technical Journal handles only SENSUS…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 37428 names
Every document filed under 37428
| Document ID | Filed | Type |
|---|---|---|
| 37428 | September 8, 2025 | Service bulletin |
Questions buyers ask
What is TSB 37428?
37428 is a service bulletin filed with NHTSA by Volvo, covering the Volvo XC90 across the 2016–2022 model years. NHTSA's summary reads: This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an internet connection is available (globe in the top left corner), follow the instructions under "service". This Technical Journal handles only SENSUS…
Which vehicles does 37428 cover?
NHTSA's file names Volvo XC90 (2016–2022). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 37428 a recall, and is the repair free?
No. 37428 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 37428?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 37428, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 37428. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.