TSB 25-SYNC-25.2.1.6.5 — Ford Software update

25-SYNC-25.2.1.6.5 is a software update on file with NHTSA for 2 Ford models, 2022–2024 model years, filed and re-filed as 3 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. "Quality improvements include: -Improved Carplay experience -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled"

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

3Documents filed
2Vehicles named
3Model years

Worth checking your VIN against. 25-SYNC-25.2.1.6.5 is filed as a software update, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.

Vehicles and model years 25-SYNC-25.2.1.6.5 names

VehicleModel years
Ford F-150 2022, 2023, 2024
Ford Mustang Mach-E 2024

Every document filed under 25-SYNC-25.2.1.6.5

Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.

Document IDFiledType
25-SYNC-25.2.1.6.5 F-150 May 15, 2025 Software update
25-SYNC-25.2.1.6.5 F-150 May 15, 2025 Software update
25-SYNC-25.2.1.6.5 MachE May 14, 2025 Software update

What 25-SYNC-25.2.1.6.5 covers

Driver assistance, Visibility & wipers — the component vocabulary NHTSA files this communication under.

← All Ford F-150 TSB years TSB lookup by model

Questions buyers ask

What is TSB 25-SYNC-25.2.1.6.5?

25-SYNC-25.2.1.6.5 is a software update filed with NHTSA by Ford, covering 2 Ford models across the 2022–2024 model years. NHTSA's summary reads: "Quality improvements include: -Improved Carplay experience -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled"

Which vehicles does 25-SYNC-25.2.1.6.5 cover?

NHTSA's file names Ford F-150 (2022–2024); Ford Mustang Mach-E (2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB 25-SYNC-25.2.1.6.5 a recall, and is the repair free?

25-SYNC-25.2.1.6.5 is filed as a software update, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.

How do I get the full text of 25-SYNC-25.2.1.6.5?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 25-SYNC-25.2.1.6.5, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 25-SYNC-25.2.1.6.5. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.