TSB 25-2351 — Ford Service bulletin
25-2351 is a service bulletin on file with NHTSA for the Ford Edge, 2019–2020 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. This article supersedes TSB 24-2386 to update the Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 25-2351 names
Every document filed under 25-2351
| Document ID | Filed | Type |
|---|---|---|
| TSB 25-2351 | July 25, 2025 | Service bulletin |
What 25-2351 covers
Transmission & drivetrain — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 25-2351?
25-2351 is a service bulletin filed with NHTSA by Ford, covering the Ford Edge across the 2019–2020 model years. NHTSA's summary reads: This article supersedes TSB 24-2386 to update the Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble…
Which vehicles does 25-2351 cover?
NHTSA's file names Ford Edge (2019–2020). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 25-2351 a recall, and is the repair free?
No. 25-2351 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 25-2351?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 25-2351, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 25-2351. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.