TSB 25-01-024H — Hyundai Service campaign
25-01-024H is a service campaign on file with NHTSA for 8 Hyundai models, 2013–2025 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services,…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. 25-01-024H is filed as a service campaign, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years 25-01-024H names
| Vehicle | Model years |
|---|---|
| Hyundai Elantra | 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| Hyundai Ioniq 5 | 2022, 2023, 2024, 2025 |
| Hyundai Kona | 2018, 2019, 2020, 2021, 2022, 2023 |
| Hyundai Palisade | 2020, 2021, 2022, 2023, 2024, 2025 |
| Hyundai Santa Fe | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| Hyundai Sonata | 2021, 2022, 2023 |
| Hyundai Tucson | 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| Hyundai Veloster | 2019, 2020, 2021 |
Every document filed under 25-01-024H
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| 25-01-024H EM | April 7, 2025 | Service campaign |
| 25-01-024H TSB | March 18, 2025 | Service campaign |
What 25-01-024H covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 25-01-024H?
25-01-024H is a service campaign filed with NHTSA by Hyundai, covering 8 Hyundai models across the 2013–2025 model years. NHTSA's summary reads: Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services,…
Which vehicles does 25-01-024H cover?
NHTSA's file names Hyundai Elantra (2017–2025); Hyundai Ioniq 5 (2022–2025); Hyundai Kona (2018–2023); Hyundai Palisade (2020–2025); Hyundai Santa Fe (2013–2019); Hyundai Sonata (2021–2023); Hyundai Tucson (2016–2024); Hyundai Veloster (2019–2021). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 25-01-024H a recall, and is the repair free?
25-01-024H is filed as a service campaign, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of 25-01-024H?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 25-01-024H, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 25-01-024H. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.