TSB 24-BE-001H — Hyundai Service bulletin
24-BE-001H is a service bulletin on file with NHTSA for 5 Hyundai models, 2020–2023 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning sound. Follow the…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 24-BE-001H names
| Vehicle | Model years |
|---|---|
| Hyundai Elantra | 2023 |
| Hyundai Ioniq 5 | 2022, 2023 |
| Hyundai Kona | 2023 |
| Hyundai Palisade | 2022, 2023 |
| Hyundai Sonata | 2020, 2023 |
Every document filed under 24-BE-001H
| Document ID | Filed | Type |
|---|---|---|
| 24-BE-001H | January 10, 2024 | Service bulletin |
What 24-BE-001H covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 24-BE-001H?
24-BE-001H is a service bulletin filed with NHTSA by Hyundai, covering 5 Hyundai models across the 2020–2023 model years. NHTSA's summary reads: Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning sound. Follow the…
Which vehicles does 24-BE-001H cover?
NHTSA's file names Hyundai Elantra (2023); Hyundai Ioniq 5 (2022–2023); Hyundai Kona (2023); Hyundai Palisade (2022–2023); Hyundai Sonata (2020, 2023). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 24-BE-001H a recall, and is the repair free?
No. 24-BE-001H is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 24-BE-001H?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 24-BE-001H, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 24-BE-001H. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.