TSB 24-BD-012H — Hyundai Service bulletin
24-BD-012H is a service bulletin on file with NHTSA for the Hyundai Ioniq 5, 2022–2025 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Certain IONIQ 5 (NE EV) vehicles may exhibit rattle and friction noises from the tailgate while driving. This bulletin provides instructions to adjust the gap between the tailgate and vehicle body to eliminate the rattle and friction noise.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 24-BD-012H names
| Vehicle | Model years |
|---|---|
| Hyundai Ioniq 5 | 2022, 2023, 2024, 2025 |
Every document filed under 24-BD-012H
| Document ID | Filed | Type |
|---|---|---|
| 24-BD-012H | October 11, 2024 | Service bulletin |
What 24-BD-012H covers
Body & structure — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 24-BD-012H?
24-BD-012H is a service bulletin filed with NHTSA by Hyundai, covering the Hyundai Ioniq 5 across the 2022–2025 model years. NHTSA's summary reads: Certain IONIQ 5 (NE EV) vehicles may exhibit rattle and friction noises from the tailgate while driving. This bulletin provides instructions to adjust the gap between the tailgate and vehicle body to eliminate the rattle and friction noise.
Which vehicles does 24-BD-012H cover?
NHTSA's file names Hyundai Ioniq 5 (2022–2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 24-BD-012H a recall, and is the repair free?
No. 24-BD-012H is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 24-BD-012H?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 24-BD-012H, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 24-BD-012H. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.