TSB 23B64 — Ford Manufacturer communication
23B64 is a manufacturer communication on file with NHTSA for 2 Ford models, 2020–2024 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Customer Satisfaction Program 23B64 Certain 2020-2024 Model Year Multiple Vehicle Lines Equipped with High Voltage Batteries Battery Energy Control Module (BECM) Software Update
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 23B64 names
| Vehicle | Model years |
|---|---|
| Ford Escape | 2023, 2024 |
| Ford Explorer | 2020, 2021, 2022, 2023 |
Every document filed under 23B64
| Document ID | Filed | Type |
|---|---|---|
| 23B64 | April 8, 2026 | Manufacturer communication |
What 23B64 covers
Electrical, Fuel system — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 23B64?
23B64 is a manufacturer communication filed with NHTSA by Ford, covering 2 Ford models across the 2020–2024 model years. NHTSA's summary reads: Customer Satisfaction Program 23B64 Certain 2020-2024 Model Year Multiple Vehicle Lines Equipped with High Voltage Batteries Battery Energy Control Module (BECM) Software Update
Which vehicles does 23B64 cover?
NHTSA's file names Ford Escape (2023–2024); Ford Explorer (2020–2023). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 23B64 a recall, and is the repair free?
No. 23B64 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 23B64?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 23B64, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 23B64. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.