TSB 23-NA-103 — Cadillac and Chevrolet Service bulletin
23-NA-103 is a service bulletin on file with NHTSA for 2 Cadillac and Chevrolet models, 2012–2019 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 23-NA-103 names
| Vehicle | Model years |
|---|---|
| Cadillac SRX | 2019 |
| Chevrolet Aveo | 2012 |
Every document filed under 23-NA-103
| Document ID | Filed | Type |
|---|---|---|
| 23-NA-103 | June 8, 2023 | Service bulletin |
Questions buyers ask
What is TSB 23-NA-103?
23-NA-103 is a service bulletin filed with NHTSA by Cadillac and Chevrolet, covering 2 Cadillac and Chevrolet models across the 2012–2019 model years. NHTSA's summary reads: This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
Which vehicles does 23-NA-103 cover?
NHTSA's file names Cadillac SRX (2019); Chevrolet Aveo (2012). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 23-NA-103 a recall, and is the repair free?
No. 23-NA-103 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 23-NA-103?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 23-NA-103, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 23-NA-103. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.