TSB 23-BD-016H — Hyundai Service bulletin

23-BD-016H is a service bulletin on file with NHTSA for the Hyundai Palisade, 2023–2024 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Certain 2023-2024MY Palisade (LX2) vehicles will require replacement of the tailgate latch (both power and manual) and trimming the protrusion on the backside of the tailgate trim prior to installing the tow hitch assembly. Follow the procedure outlined in this bulletin to…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
2Model years

Vehicles and model years 23-BD-016H names

VehicleModel years
Hyundai Palisade 2023, 2024

Every document filed under 23-BD-016H

Document IDFiledType
23-BD-016H December 13, 2023 Service bulletin

What 23-BD-016H covers

Latches & locks, Body & structure — the component vocabulary NHTSA files this communication under.

← All Hyundai Palisade TSB years TSB lookup by model

Questions buyers ask

What is TSB 23-BD-016H?

23-BD-016H is a service bulletin filed with NHTSA by Hyundai, covering the Hyundai Palisade across the 2023–2024 model years. NHTSA's summary reads: Certain 2023-2024MY Palisade (LX2) vehicles will require replacement of the tailgate latch (both power and manual) and trimming the protrusion on the backside of the tailgate trim prior to installing the tow hitch assembly. Follow the procedure outlined in this bulletin to…

Which vehicles does 23-BD-016H cover?

NHTSA's file names Hyundai Palisade (2023–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB 23-BD-016H a recall, and is the repair free?

No. 23-BD-016H is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of 23-BD-016H?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 23-BD-016H, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 23-BD-016H. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.