TSB 23-001-25 — Chrysler and Dodge Service bulletin
23-001-25 is a service bulletin on file with NHTSA for 2 Chrysler and Dodge models, 2015–2017 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. "Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function. ● The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 23-001-25 names
| Vehicle | Model years |
|---|---|
| Chrysler Town & Country | 2015, 2016 |
| Dodge Grand Caravan | 2015, 2016, 2017 |
Every document filed under 23-001-25
| Document ID | Filed | Type |
|---|---|---|
| 23-001-25 | January 29, 2025 | Service bulletin |
What 23-001-25 covers
Body & structure — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 23-001-25?
23-001-25 is a service bulletin filed with NHTSA by Chrysler and Dodge, covering 2 Chrysler and Dodge models across the 2015–2017 model years. NHTSA's summary reads: "Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function. ● The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the…
Which vehicles does 23-001-25 cover?
NHTSA's file names Chrysler Town & Country (2015–2016); Dodge Grand Caravan (2015–2017). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 23-001-25 a recall, and is the repair free?
No. 23-001-25 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 23-001-25?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 23-001-25, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 23-001-25. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.