TSB 22-2396 — Ford and Lincoln Service bulletin
22-2396 is a service bulletin on file with NHTSA for 2 Ford and Lincoln models, 2013–2018 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 22-2396 names
| Vehicle | Model years |
|---|---|
| Ford Fusion | 2013, 2014, 2015, 2016, 2017, 2018 |
| Lincoln MKZ | 2013, 2014, 2015, 2016, 2017, 2018 |
Every document filed under 22-2396
| Document ID | Filed | Type |
|---|---|---|
| TSB 22-2396 | October 25, 2022 | Service bulletin |
What 22-2396 covers
Transmission & drivetrain — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 22-2396?
22-2396 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 2 Ford and Lincoln models across the 2013–2018 model years. NHTSA's summary reads: Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be…
Which vehicles does 22-2396 cover?
NHTSA's file names Ford Fusion (2013–2018); Lincoln MKZ (2013–2018). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 22-2396 a recall, and is the repair free?
No. 22-2396 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 22-2396?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 22-2396, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 22-2396. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.