TSB 21R01 — Ford Service bulletin
21R01 is a service bulletin on file with NHTSA for the Ford Explorer, 2011–2017 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Certain 2011-2017 Model Year Explorer Vehicles Rear Toe Link Replacement Under Safety Recall 21S32, some of the affected vehicles exposed to a highly corrosive environment where road salt is used extensively during winter months, have experienced a seized toe link ball joint…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 21R01 names
Every document filed under 21R01
| Document ID | Filed | Type |
|---|---|---|
| 21R01 | November 4, 2022 | Service bulletin |
What 21R01 covers
Suspension — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 21R01?
21R01 is a service bulletin filed with NHTSA by Ford, covering the Ford Explorer across the 2011–2017 model years. NHTSA's summary reads: Certain 2011-2017 Model Year Explorer Vehicles Rear Toe Link Replacement Under Safety Recall 21S32, some of the affected vehicles exposed to a highly corrosive environment where road salt is used extensively during winter months, have experienced a seized toe link ball joint…
Which vehicles does 21R01 cover?
NHTSA's file names Ford Explorer (2011–2017). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 21R01 a recall, and is the repair free?
No. 21R01 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 21R01?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 21R01, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 21R01. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.