TSB 21N12 — Ford Service bulletin

21N12 is a service bulletin on file with NHTSA for the Ford Escape, 2017–2019 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion. In some of the affected vehicles the 1.5L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or may run in a…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
3Model years

Vehicles and model years 21N12 names

VehicleModel years
Ford Escape 2017, 2018, 2019

Every document filed under 21N12

Document IDFiledType
21N12 June 9, 2022 Service bulletin

What 21N12 covers

Engine — the component vocabulary NHTSA files this communication under.

← All Ford Escape TSB years TSB lookup by model

Questions buyers ask

What is TSB 21N12?

21N12 is a service bulletin filed with NHTSA by Ford, covering the Ford Escape across the 2017–2019 model years. NHTSA's summary reads: Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion. In some of the affected vehicles the 1.5L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or may run in a…

Which vehicles does 21N12 cover?

NHTSA's file names Ford Escape (2017–2019). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB 21N12 a recall, and is the repair free?

No. 21N12 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of 21N12?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 21N12, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 21N12. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.