TSB 21B14 — Ford Service bulletin
21B14 is a service bulletin on file with NHTSA for the Ford Explorer, 2013–2014 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces Rear Toe Link Ball Joint Inspection This program is a proactive investigation by Ford Motor Company to obtain field data and parts for…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 21B14 names
| Vehicle | Model years |
|---|---|
| Ford Explorer | 2013, 2014 |
Every document filed under 21B14
| Document ID | Filed | Type |
|---|---|---|
| 21B14 | March 8, 2021 | Service bulletin |
What 21B14 covers
Suspension — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 21B14?
21B14 is a service bulletin filed with NHTSA by Ford, covering the Ford Explorer across the 2013–2014 model years. NHTSA's summary reads: Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces Rear Toe Link Ball Joint Inspection This program is a proactive investigation by Ford Motor Company to obtain field data and parts for…
Which vehicles does 21B14 cover?
NHTSA's file names Ford Explorer (2013–2014). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 21B14 a recall, and is the repair free?
No. 21B14 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 21B14?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 21B14, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 21B14. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.