TSB 21B09 — Ford and Lincoln Service bulletin
21B09 is a service bulletin on file with NHTSA for 3 Ford and Lincoln models, 2015–2018 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 21B09 names
| Vehicle | Model years |
|---|---|
| Ford Focus | 2018 |
| Lincoln MKX | 2016, 2017 |
| Lincoln MKZ | 2015, 2016, 2017 |
Every document filed under 21B09
| Document ID | Filed | Type |
|---|---|---|
| 21B09 S2 | April 12, 2023 | Service bulletin |
What 21B09 covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 21B09?
21B09 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 3 Ford and Lincoln models across the 2015–2018 model years. NHTSA's summary reads: Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address…
Which vehicles does 21B09 cover?
NHTSA's file names Ford Focus (2018); Lincoln MKX (2016–2017); Lincoln MKZ (2015–2017). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 21B09 a recall, and is the repair free?
No. 21B09 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 21B09?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 21B09, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 21B09. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.