TSB 20R01 — Ford and Lincoln Service bulletin
20R01 is a service bulletin on file with NHTSA for 4 Ford and Lincoln models, 2014–2016 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Under Safety Recall 20S15, in some of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. If the customer is able to latch the door, after repeated attempts to shut the door, these is a…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 20R01 names
| Vehicle | Model years |
|---|---|
| Ford Fiesta | 2014, 2015 |
| Ford Fusion | 2014, 2015, 2016 |
| Lincoln MKX | 2014, 2015 |
| Lincoln MKZ | 2014, 2015, 2016 |
Every document filed under 20R01
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| 20R01 S1 | August 8, 2024 | Service bulletin |
| 20R01 | April 27, 2021 | Service bulletin |
What 20R01 covers
Latches & locks — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 20R01?
20R01 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 4 Ford and Lincoln models across the 2014–2016 model years. NHTSA's summary reads: Under Safety Recall 20S15, in some of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. If the customer is able to latch the door, after repeated attempts to shut the door, these is a…
Which vehicles does 20R01 cover?
NHTSA's file names Ford Fiesta (2014–2015); Ford Fusion (2014–2016); Lincoln MKX (2014–2015); Lincoln MKZ (2014–2016). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 20R01 a recall, and is the repair free?
No. 20R01 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 20R01?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 20R01, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 20R01. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.