TSB 20B27 — Ford Service bulletin
20B27 is a service bulletin on file with NHTSA for the Ford Explorer, 2016–2019 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Supplement: Program terms will be in effect through August 31, 2023 This program is now eligible for mobile repairs
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 20B27 names
| Vehicle | Model years |
|---|---|
| Ford Explorer | 2016, 2017, 2018, 2019 |
Every document filed under 20B27
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| 20B27 S1 | September 1, 2022 | Service bulletin |
| 20B27 S1 | August 31, 2022 | Service bulletin |
What 20B27 covers
Engine, Transmission & drivetrain — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 20B27?
20B27 is a service bulletin filed with NHTSA by Ford, covering the Ford Explorer across the 2016–2019 model years. NHTSA's summary reads: Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Supplement: Program terms will be in effect through August 31, 2023 This program is now eligible for mobile repairs
Which vehicles does 20B27 cover?
NHTSA's file names Ford Explorer (2016–2019). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 20B27 a recall, and is the repair free?
No. 20B27 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 20B27?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 20B27, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 20B27. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.