TSB 20-54-002REV — Mitsubishi Service bulletin
20-54-002REV is a service bulletin on file with NHTSA for the Mitsubishi Outlander, 2017–2019 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. This Technical Service Bulletin instructs the dealer to update the Smartphone Link Display Audio software to resolve poor sound quality during Hands-free phone calls.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 20-54-002REV names
| Vehicle | Model years |
|---|---|
| Mitsubishi Outlander | 2017, 2018, 2019 |
Every document filed under 20-54-002REV
| Document ID | Filed | Type |
|---|---|---|
| TSB-20-54-002REV | July 23, 2024 | Service bulletin |
What 20-54-002REV covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 20-54-002REV?
20-54-002REV is a service bulletin filed with NHTSA by Mitsubishi, covering the Mitsubishi Outlander across the 2017–2019 model years. NHTSA's summary reads: This Technical Service Bulletin instructs the dealer to update the Smartphone Link Display Audio software to resolve poor sound quality during Hands-free phone calls.
Which vehicles does 20-54-002REV cover?
NHTSA's file names Mitsubishi Outlander (2017–2019). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 20-54-002REV a recall, and is the repair free?
No. 20-54-002REV is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 20-54-002REV?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 20-54-002REV, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 20-54-002REV. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.