TSB 19N09 — Ford and Lincoln Service bulletin
19N09 is a service bulletin on file with NHTSA for 2 Ford and Lincoln models, 2011–2014 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 19N09 names
Every document filed under 19N09
| Document ID | Filed | Type |
|---|---|---|
| 19N09 | December 12, 2019 | Service bulletin |
What 19N09 covers
Body & structure, Latches & locks — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 19N09?
19N09 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 2 Ford and Lincoln models across the 2011–2014 model years. NHTSA's summary reads: Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
Which vehicles does 19N09 cover?
NHTSA's file names Ford Edge (2011–2014); Lincoln MKX (2011–2014). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 19N09 a recall, and is the repair free?
No. 19N09 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 19N09?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 19N09, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 19N09. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.