TSB 16NA260 — Cadillac, Chevrolet, GMC and Pontiac Service bulletin

16NA260 is a service bulletin on file with NHTSA for 18 Cadillac, Chevrolet, GMC and Pontiac models, 1997–2000 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
18Vehicles named
4Model years

Vehicles and model years 16NA260 names

VehicleModel years
Cadillac Escalade 1999
Chevrolet Blazer 1998, 1999
Chevrolet Camaro 1997, 1999
Chevrolet Corvette 1997, 1998, 1999
Chevrolet Impala 1997, 1998, 1999
Chevrolet Malibu 1997, 1998, 1999
Chevrolet S10 1997, 1998
Chevrolet Silverado 1500 1997, 1998
Chevrolet Silverado 2500 1997, 1998
Chevrolet Suburban 1997, 1998, 1999
Chevrolet Tahoe 1998, 1999
Chevrolet Trailblazer 1999
GMC Envoy 1997, 1998, 1999
GMC Sierra 1500 1997, 1998, 1999
GMC Yukon 1998, 1999
Pontiac Grand Am 1997, 1998, 1999
Pontiac Grand Prix 1997, 1998, 1999
Pontiac Vibe 2000

Every document filed under 16NA260

Document IDFiledType
16NA260 August 26, 2016 Service bulletin
← All Cadillac Escalade TSB years TSB lookup by model

Questions buyers ask

What is TSB 16NA260?

16NA260 is a service bulletin filed with NHTSA by Cadillac, Chevrolet, GMC and Pontiac, covering 18 Cadillac, Chevrolet, GMC and Pontiac models across the 1997–2000 model years. NHTSA's summary reads: THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

Which vehicles does 16NA260 cover?

NHTSA's file names Cadillac Escalade (1999); Chevrolet Blazer (1998–1999); Chevrolet Camaro (1997, 1999); Chevrolet Corvette (1997–1999); Chevrolet Impala (1997–1999); Chevrolet Malibu (1997–1999); Chevrolet S10 (1997–1998); Chevrolet Silverado 1500 (1997–1998); Chevrolet Silverado 2500 (1997–1998); Chevrolet Suburban (1997–1999), and 8 more vehicles listed on this page. A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB 16NA260 a recall, and is the repair free?

No. 16NA260 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of 16NA260?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 16NA260, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 16NA260. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.