TSB 11-00-89-005W — Cadillac and Chevrolet Service bulletin
11-00-89-005W is a service bulletin on file with NHTSA for 2 Cadillac and Chevrolet models, 2012–2019 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 11-00-89-005W names
| Vehicle | Model years |
|---|---|
| Cadillac SRX | 2019 |
| Chevrolet Aveo | 2012 |
Every document filed under 11-00-89-005W
| Document ID | Filed | Type |
|---|---|---|
| 11-00-89-005W | April 25, 2023 | Service bulletin |
Questions buyers ask
What is TSB 11-00-89-005W?
11-00-89-005W is a service bulletin filed with NHTSA by Cadillac and Chevrolet, covering 2 Cadillac and Chevrolet models across the 2012–2019 model years. NHTSA's summary reads: This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
Which vehicles does 11-00-89-005W cover?
NHTSA's file names Cadillac SRX (2019); Chevrolet Aveo (2012). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 11-00-89-005W a recall, and is the repair free?
No. 11-00-89-005W is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 11-00-89-005W?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 11-00-89-005W, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 11-00-89-005W. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.