TSB 100494 — Ram Warranty extension
100494 is a warranty extension on file with NHTSA for the Ram 3500, 2019–2024 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. "FCA CARIBBEAN WARRANTY BULLETIN ID-24-16 Addition of Rear Axle / Differential Assembly for 2019 - 2024 RAM 3500 Cab Chassis (DD) to the Powertrain Service Center (PTSC) Pre-Authorization Program"
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. 100494 is filed as a warranty extension, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years 100494 names
Every document filed under 100494
| Document ID | Filed | Type |
|---|---|---|
| 100494 | September 11, 2024 | Warranty extension |
What 100494 covers
Transmission & drivetrain — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 100494?
100494 is a warranty extension filed with NHTSA by Ram, covering the Ram 3500 across the 2019–2024 model years. NHTSA's summary reads: "FCA CARIBBEAN WARRANTY BULLETIN ID-24-16 Addition of Rear Axle / Differential Assembly for 2019 - 2024 RAM 3500 Cab Chassis (DD) to the Powertrain Service Center (PTSC) Pre-Authorization Program"
Which vehicles does 100494 cover?
NHTSA's file names Ram 3500 (2019–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 100494 a recall, and is the repair free?
100494 is filed as a warranty extension, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of 100494?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 100494, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 100494. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.