TSB 09-025-21-3824 — Mazda Service bulletin
09-025-21-3824 is a service bulletin on file with NHTSA for 2 Mazda models, 2002–2013 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 09-025-21-3824 names
| Vehicle | Model years |
|---|---|
| Mazda CX-7 | 2013 |
| Mazda Mazda6 | 2002 |
Every document filed under 09-025-21-3824
| Document ID | Filed | Type |
|---|---|---|
| 09-025-21-3824 | August 17, 2021 | Service bulletin |
Questions buyers ask
What is TSB 09-025-21-3824?
09-025-21-3824 is a service bulletin filed with NHTSA by Mazda, covering 2 Mazda models across the 2002–2013 model years. NHTSA's summary reads: This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
Which vehicles does 09-025-21-3824 cover?
NHTSA's file names Mazda CX-7 (2013); Mazda Mazda6 (2002). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 09-025-21-3824 a recall, and is the repair free?
No. 09-025-21-3824 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 09-025-21-3824?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 09-025-21-3824, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 09-025-21-3824. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.