TSB 09-024-25 — Mazda Service bulletin

09-024-25 is a service bulletin on file with NHTSA for the Mazda CX-9, 2007–2015 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused during rearview mirror…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
9Model years

Vehicles and model years 09-024-25 names

VehicleModel years
Mazda CX-9 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015

Every document filed under 09-024-25

Document IDFiledType
09-024-25 May 22, 2025 Service bulletin
← All Mazda CX-9 TSB years TSB lookup by model

Questions buyers ask

What is TSB 09-024-25?

09-024-25 is a service bulletin filed with NHTSA by Mazda, covering the Mazda CX-9 across the 2007–2015 model years. NHTSA's summary reads: Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused during rearview mirror…

Which vehicles does 09-024-25 cover?

NHTSA's file names Mazda CX-9 (2007–2015). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB 09-024-25 a recall, and is the repair free?

No. 09-024-25 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of 09-024-25?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 09-024-25, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 09-024-25. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.