TSB 09-019-26 — Jeep and Mazda Service bulletin
09-019-26 is a service bulletin on file with NHTSA for 5 Jeep and Mazda models, 2019–2026 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-012/21 12/13/21, 06/10/21 and 04/27/21 DESCRIPTION Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 09-019-26 names
| Vehicle | Model years |
|---|---|
| Jeep Grand Cherokee | 2026 |
| Mazda CX-5 | 2021 |
| Mazda CX-9 | 2020, 2021 |
| Mazda Mazda3 | 2019, 2020, 2021 |
| Mazda Mazda6 | 2019, 2020, 2021 |
Every document filed under 09-019-26
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| 09-019-26 | August 8, 2026 | Service bulletin |
| 09-019-26 | June 18, 2026 | Service bulletin |
What 09-019-26 covers
Engine, Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 09-019-26?
09-019-26 is a service bulletin filed with NHTSA by Jeep and Mazda, covering 5 Jeep and Mazda models across the 2019–2026 model years. NHTSA's summary reads: This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-012/21 12/13/21, 06/10/21 and 04/27/21 DESCRIPTION Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote…
Which vehicles does 09-019-26 cover?
NHTSA's file names Jeep Grand Cherokee (2026); Mazda CX-5 (2021); Mazda CX-9 (2020–2021); Mazda Mazda3 (2019–2021); Mazda Mazda6 (2019–2021). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 09-019-26 a recall, and is the repair free?
No. 09-019-26 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 09-019-26?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 09-019-26, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 09-019-26. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.