TSB 020864016 — Chevrolet Service bulletin
020864016 is a service bulletin on file with NHTSA for the Chevrolet Silverado 2500, 1997–1998 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. SOME CUSTOMERS MAY COMMENT ON FRONT DOOR HINGE PIN BUSHING WEAR, FRONT DOOR SAG, OR DOOR CHUCKING MOVEMENT IN EXTREME OPERATING CONDITIONS.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 020864016 names
| Vehicle | Model years |
|---|---|
| Chevrolet Silverado 2500 | 1997, 1998 |
Every document filed under 020864016
| Document ID | Filed | Type |
|---|---|---|
| 020864016 | July 1, 2002 | Service bulletin |
What 020864016 covers
Body & structure — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 020864016?
020864016 is a service bulletin filed with NHTSA by Chevrolet, covering the Chevrolet Silverado 2500 across the 1997–1998 model years. NHTSA's summary reads: SOME CUSTOMERS MAY COMMENT ON FRONT DOOR HINGE PIN BUSHING WEAR, FRONT DOOR SAG, OR DOOR CHUCKING MOVEMENT IN EXTREME OPERATING CONDITIONS.
Which vehicles does 020864016 cover?
NHTSA's file names Chevrolet Silverado 2500 (1997–1998). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 020864016 a recall, and is the repair free?
No. 020864016 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 020864016?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 020864016, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 020864016. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.