TSB 00-001-21-3768 — Mazda Service bulletin
00-001-21-3768 is a service bulletin on file with NHTSA for 2 Mazda models, 2002–2012 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years 00-001-21-3768 names
| Vehicle | Model years |
|---|---|
| Mazda CX-5 | 2012 |
| Mazda Mazda6 | 2002 |
Every document filed under 00-001-21-3768
| Document ID | Filed | Type |
|---|---|---|
| 00-001-21-3768 | January 21, 2021 | Service bulletin |
What 00-001-21-3768 covers
Steering, Engine, Transmission & drivetrain, Wheels & tires — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB 00-001-21-3768?
00-001-21-3768 is a service bulletin filed with NHTSA by Mazda, covering 2 Mazda models across the 2002–2012 model years. NHTSA's summary reads: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of…
Which vehicles does 00-001-21-3768 cover?
NHTSA's file names Mazda CX-5 (2012); Mazda Mazda6 (2002). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB 00-001-21-3768 a recall, and is the repair free?
No. 00-001-21-3768 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of 00-001-21-3768?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under 00-001-21-3768, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under 00-001-21-3768. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.