2026 Mazda CX-5 TSBs
63 manufacturer communications for the 2026 Mazda CX-5 sit in NHTSA's public file. A TSB is factory repair guidance, not a recall — the repair is not automatically free. The 2026 CX-5 problem report covers complaints, recalls, and investigations.
What the bulletins cover
Warranty extensions, campaigns & software updates
Worth checking your VIN against — these can mean free or reimbursed work if your vehicle qualifies.
Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depletion - 2026MY CX-5 vehicles URGENT - STOP DELIVERY OF AFFECTED VEHICLES: MAZDA SALES AND SERVICE TEAMS -…
Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depletion - 2026MY CX-5 vehicles URGENT - STOP DELIVERY OF AFFECTED VEHICLES: MAZDA SALES AND SERVICE TEAMS -…
Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depletion - 2026MY CX-5 vehicles URGENT - STOP DELIVERY OF AFFECTED VEHICLES: MAZDA SALES AND SERVICE TEAMS -…
Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depletion - 2026MY CX-5 vehicles URGENT - STOP DELIVERY OF AFFECTED VEHICLES: MAZDA SALES AND SERVICE TEAMS -…
Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depletion - 2026MY CX-5 vehicles URGENT - STOP DELIVERY OF AFFECTED VEHICLES: MAZDA SALES AND SERVICE TEAMS -…
Customer Service Program (CSP) 04 – Connected Services Deactivated – All applicable Mazda vehicles. There is no Repair Procedure or Warranty Information for this CSP, please read below on what to advise the customer if they inquire about this program. This is an information ONLY…
Most recent service bulletins
The 20 most recent of 63 communications on file. The complete set is searchable on NHTSA's page for this vehicle.
DESCRIPTION If a BCM failure occurs due to laptop rebooting/crashing during a BCM software update with MDARS II, keep the vehicle ignition ON and refer to the Recovery Procedure below. NOTE: When the BCM has lost communication with the vehicle, no vehicle functions will be…
12v battery discharge. DESCRIPTION This TSB has been superceded by SSPE2 AND MSP67.
DESCRIPTION UPDATED SOFTWARE RELEASE FOR COCKPIT DOMAIN CONTROLLER (CDC) AND DATA COMMUNICATION MODULE (DCM). This TSB has been superceded by SSPE2 AND MSP67.
DESCRIPTION Some vehicles may exhibit a warning message, “Vehicle Network Malfunction,” displayed on the Instrument Cluster during engine start or while driving (IG-ON). At the same time, DTC U214F:00 indicating a communication loss with the ADAS Domain Unit (ADU) may be stored…
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-018/26 05/20/26 and 03/17/26 DESCRIPTION Some customers may experience Apple CarPlay/Android Auto does not connect by wireless or USB connection. At Start up, Wireless Apple…
COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accordance with New York State General Business Law §399CCCCC (Connected Vehicle Service; Domestic Violence…
This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication…
UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 16-004/26 05/19/26 and 05/06/2026 DESCRIPTION The release notes outlined below provide an…
DESCRIPTION Some vehicles may exhibit a discharged 12V battery when attempting to start the engine. This concern is due to improper control of the Body Control Module (BCM) and Central Gateway (CGW) software, causing the vehicle to repeatedly cycle between wake-up and sleep…
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal…
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-017/26 05/20/26 and 03/17/26 DESCRIPTION Some customers may experience an intermittent loss of the MyMazda App remote function. REPAIR PROCEDURE Refer to TSB 16-004/26. Did…
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in…
This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair…
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error…
DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights…
This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles…
DESCRIPTION Some customers may experience one or more of the following symptoms: The profile cannot be switched to the Guest Account on the Mazda Connect screen. • When canceling the PIN code entry for profile lock, the screen cannot transition to any screen other than the…
Infotaintment center display and connected vehicle improper operation. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-015/26 04/20/26, 04/09/26, 03/25/26 and 03/13/26 DESCRIPTION Index Intermittent Globe with a slash icon…
Service Cautions for new and revised features. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-006/26 04/15/26, 03/25/26 and 02/02/26 DESCRIPTION The 2026 CX-5 has new and revised features that are different from previous…
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-017/26 03/17/26 DESCRIPTION Some customers may experience an intermittent loss of the MyMazda App remote function. REPAIR PROCEDURE Refer to TSB 16-004/26. 1. Did the TSB…
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.